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FAQ

It is a rewards program, giving you rewards, fashion access, exclusive services and amazing experiences. The members also earn points that can be redeemed toward purchases of qualifying items online at FEI.

Membership is available to anyone who is eighteen (18) years old and provides valid and accurate personal information when joining. Corporations, groups and associations are not eligible to participate.

Yes. Joining is free.

You can join online. Click here to join online.

When joining, you will only be asked for first and last name, mobile phone number and email address. If you need help joining, please call us at 0000000.

We take steps to help protect the confidentiality and security of personal information you share with us. Please see our Privacy Policy for more details.

Yes, your mobile phone number is your membership number and must be provided at Checkout in order to earn points on qualifying purchases. Because we use your mobile number and email address to identify you as a member and to notify you of your membership benefits, you must make sure that both are up to date at all times. We also may send you a text message at the mobile number you provide to verify the number.

When you join and provide us your email, you are opting in to receiving marketing communications from us. You may change your marketing communication preferences online at any time in your FEI account. You can also unsubscribe by clicking on the "unsubscribe" link found at the bottom of our marketing emails. If you opt out of marketing communications, you will still continue to receive service messages from us. Please see our Privacy Policy for more details.

Verifying your mobile number requires the receipt of and a response to a text message to the mobile number you provided at the time you joined the FEI loyalty program. If this verification process is not complete, we may not be able to enrol you.

We need to know that you are a member when you make a purchase to award your points. Hence, you must self-identify at Checkout. Generally, your mobile number is your member number. If you are not sure, call us at 0000000.
When you check out on fashioneditindia.com, make sure that your account is linked to your online shopping account. NOTE: In order for your account to link up properly, it must be set up with the same mobile phone number.
NOTE: There may be other places online asking you to enter your mobile number. If you enter your mobile number in a different location other than the one requesting your membership number, you will not be awarded your rewards.
If you check out online as a guest, we cannot tell who you are when you are shopping hence you will not earn points for such purchases.

You may change your marketing email preferences at any time by clicking on the unsubscribe link found at the bottom of our marketing emails or signing in to your account. You will, however, continue to receive service messages from us, including messages about your membership benefits, rewards and status. Please see the Privacy Policy.

We understand that sometimes we just get too many emails. Opting out of marketing emails will not affect your ability to earn rewards or benefits. However, FEI marketing communications are generally sent via email, if you opt out, you may miss notifications of your rewards balances, special promotions such as First to Shop opportunities, Cardmember Early Access to Anniversary Sale, Spend and Get promotions, exclusive credit offers and other time-sensitive opportunities.

You may change your marketing email preferences at any time by signing in to your account through fashioneditindia.com.

Rewards come in the form of points. Benefits include services and access to special events. Eligibility for these services and events may depend on your membership tier status and membership category. Click here for a complete list of rewards and benefits.

There are some restrictions about how you can use your benefits and rewards. Click here for a complete list of rewards and benefits.

You can get information about your account, rewards and benefits in the following ways:

  • Sign in to your membership account at fashioneditindia.com
  • Download the app
  • Call us at 0000000
  • Also, once a month, we'll send you an email with your points balance, and the number of points needed to earn your next tier status.

  • Sign in to your membership account at fashioneditindia.com
  • Call us at 00000

Start shopping and just tell us that you're a member each time you make a purchase at Checkout.

Certain products and services do not qualify as spend that would entitle you to points. For example, you cannot earn points on charitable donations or certain brands. Other exclusions may apply from time to time during special promotions.

  • Base points: As a member, you will earn 1 base point per INR 1/- net spend on qualifying items. For more details on the number of points earned, click here.
  • Bonus points: From time to time, we offer promotional opportunities to earn more than 1 point per INR 1/- net spend on qualifying items. These are bonus points. We may offer bonus points events where, for a limited time, members could earn 5 points per INR 1/- net spend on qualifying items. These promotional opportunities are not predetermined and are developed at the sole discretion of FEI.
  • Additionally, depending on your tier status, you may also be eligible for additional benefits such as Personal Double Points Days. Keep in mind that Personal Double Points Days cannot be combined with other bonus point promotions. Click here for more details on this benefit.

We calculate your points based on the net spend on qualifying items rounded to the nearest INR. The net spend is the amount spent on qualifying items after returns, discounts and taxes have been deducted. Additionally, any amount of the net spend that is paid for with gift cards will be deducted before the reward is calculated. With regard to qualifying items, please note that certain products and services do not qualify as spend. For more information on what does qualify, click here.

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Ditsy Floral Dress

Color: Gray

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